VideoTranslatorAI

Privacy Policy

SECTION 1 - PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

(1) “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. (2) “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. (3) “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.(2) “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. (3) “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

SECTION 2 - HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: Communicate with you; Screen our orders for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SECTION 3 - SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store–you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

SECTION 4 - BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

(1) FACEBOOK: https://www.facebook.com/settings/?tab=ads (2) GOOGLE: https://www.google.com/settings/ads/anonymous (3) BING: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

SECTION 5 - DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

SECTION 6 - YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

SECTION 7 - DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

SECTION 8 - CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

SECTION 9 - CONTACT US

For more information about our Privacy Policy, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided.

E: hello@videotranslator.ai A: 180 Katoomba Street, Katoomba, NSW 2780, Australia

Frequently Asked Questions

Home

VideoTranslatorAI is a multilingual communication platform that removes language barriers in real time. It supports video calls, in-person conversations, broadcasts, and text translation.

Our AI captures speech, transcribes it, translates it instantly, and delivers the output as captions or voice. Text translation is also supported with advanced features like custom glossaries.

We help global teams, governments, healthcare providers, educators, and organisations of all sizes communicate across 120+ languages.

Yes. Our secure APIs let you embed translation, transcription, and voice output into your own platforms.

No. VideoTranslatorAI runs directly in your browser—no installation required. You can start using it right away by registering.

Unlike standard translation tools, we combine real-time speech translation, hybrid workflows, and custom glossaries for accuracy and control. Book a demo to discover how these features can work for your team.

Product Overview

The platform overview highlights six key areas: real-time speech and video translation, text and document translation, glossary and prompt control for custom terminology and tone, integration APIs to embed translation services, robust security and privacy measures, and a flexible workflow that unifies all these features to facilitate seamless multilingual communication across use cases.

Speech and video translation handle live audio, transcribing, translating and optionally voice-overing in real time, while text and document translation provides AI-driven and hybrid workflows for written content. Both modes leverage custom glossaries and prompt controls to maintain consistent terminology and tone, ensuring all your communications—spoken or written—are unified and brand-aligned.

Custom glossaries let you define precise term mappings and enforce them in both live and text workflows, while prompt control (coming soon) will adjust tone, style or purpose. You can also choose voice profiles, enable or disable voice playback, and apply templates for recurring tasks, giving you end-to-end control over how translations appear and sound.

VideoTranslatorAI provides secure, documented RESTful APIs with OAuth 2.0 or API key authentication, AES-256 encryption, role-based access controls and audit logs. These APIs let you embed translation, transcription and speech synthesis directly into your apps, workflows or third-party platforms while maintaining enterprise-grade security and compliance.

All data in transit and at rest is encrypted with industry-standard protocols, and you control user access through granular roles and permissions. VideoTranslatorAI adheres to major regional and industry regulations, minimises data collection, and offers secure cloud or region-specific hosting options, ensuring confidentiality and compliance across live sessions, documents and API integrations.

Key Features

The platform is optimised for varying network conditions and can operate on any modern browser with a stable internet connection. It supports low-bandwidth settings for NGOs, field teams and remote clinics by prioritising audio quality and incremental captions, ensuring you stay connected even where connectivity is limited.

Custom glossaries let you define exact term translations for both live speech and text projects. When you combine these glossaries with hybrid text translation, you get AI-speed drafts that enforce your terminology, then optional human review to catch nuance and ensure tone is on brand.

All features—from real-time speech translation to text projects and API calls—use end-to-end encryption and API key authentication. You can also enforce IP allowlists, role-based access controls, and audit logs to meet regulatory requirements and ensure only authorised users can access sensitive content.

VideoTranslatorAI caters to a wide range of sector, including customer support teams, educational institutions, government agencies, community groups, healthcare and aged-care providers, legal and migration services, multinational corporate teams, NGOs in crisis response, and tourism and hospitality operators. In each case, it removes language barriers by delivering real-time speech and text translation in formats that suit the scenario — from one-to-one consultations to large-scale broadcasts.

Yes. Custom glossaries and prompt-control features allow you to define exact translations for technical terms, brand names or legal phrases, and to set tone and formality. These tools work across speech and text workflows, ensuring consistency in contexts as varied as medical consultations, legal briefings or customer service scripts.

Administrators can add or remove users, assign roles and permissions, and enable the specific languages or dialects required by each team. Language packs can be activated per project or department, and meeting hosts can pre-select up to 120 language pairs, making it easy to run global operations or significant events with fine-grained access and language control.

Our platform integrates real-time speech translation, meeting transcripts and analytics, and hybrid text translation into a single workflow. You can host live conversations with AI-generated captions and voiceovers, capture and translate the full transcript afterwards, and refine written content with hybrid AI and human review—all using consistent glossaries and style controls.

Secure API integrations allow you to programmatically submit speech or text for translation, fetch glossaries, and retrieve transcripts and analytics. With role-based access controls and SHA-256 encryption in transit and at rest, you can embed translation services into your own systems while maintaining enterprise-grade security.

After any meeting or broadcast, you can download transcripts in multiple languages along with analytics on speaker participation, language usage and timestamps. These reports help you review engagement, fine-tune glossaries, and measure the impact of your multilingual communications.

Our solution works seamlessly in three modes: in-person for face-to-face discussions, video calls for interactive online meetings, and broadcast for one-to-many livestreams or webinars. You can toggle captions, voice-over, and translation settings to suit your audience size and participation level, ensuring everyone follows along regardless of whether they speak, listen or simply watch.

Use Cases

You can configure each meeting for two-way video calls, large broadcasts or in-person modes. Simply select your mode, choose languages and glossaries, invite participants and join. The platform adapts instantly whether you’re running a board meeting, telehealth session or virtual tour.

Apply custom glossaries or prompt controls tailored to your field — whether medical, legal or educational. These glossaries enforce consistent translations of key terms and can be activated at meeting setup to ensure domain-specific accuracy in real time.

VideoTranslatorAI supports a wide range of multilingual interactions, from high-stress crisis coordination and legal or healthcare consultations to parent-teacher conferences, hotel guest services and global team meetings. All these scenarios use the same real-time speech translation, captions and optional voice-over features, so you don’t need separate tools for each use case.

Yes. VideoTranslatorAI uses end-to-end encryption and role-based access controls to protect client and patient data in legal, telehealth or crisis-management calls. You can also limit recording and transcript access to authorised users only.

Our online documentation covers setup for all meeting modes, glossary management and API integration. For bespoke integrations or detailed guidance on complex use cases, you can contact support at hello@videotranslator.ai.

Pricing Plans

Yes. All three plans give you access to over 120 supported languages across video calls, in-person meetings, and broadcasts.

If you only need translation from time to time, the Pay As You Go plan is the most cost-effective. It includes 40 minutes of talk time, supports up to 3 users, and lets you top up from as little as $10 whenever you need.

For teams managing multilingual communication on a regular basis, the Monthly Subscription provides 75 minutes of talk time, unlimited users, and flexible top-up options. It also unlocks advanced features like Custom Grammar, ensuring precise and consistent translations for specialised content.

The Weekly Subscription plan is ideal for teams that host frequent meetings or events. It includes 18 minutes of talk time per week, unlimited users, tiered pricing for top-ups, and access to meeting records.

We offer three flexible options: Pay As You Go, Weekly Subscription, and Monthly Subscription. Each is designed to fit different usage levels, from occasional meetings to regular multilingual communication needs.

Yes. Every plan includes access to text translation. Weekly and Monthly Subscriptions also unlock Fragment and Custom Grammar features for even greater control and consistency.

Absolutely. You can move between plans, add more top-ups, or upgrade at any time as your translation needs grow.

The Pay As You Go plan supports up to 3 users. Both the Weekly and Monthly Subscription plans allow unlimited users.

Meeting recording and transcript access are available on the Weekly and Monthly Subscription plans.

Simply choose the plan that best fits your needs and register through our pricing page. You’ll be up and running in minutes—no downloads required.
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