Government and Community Engagement with VideoTranslatorAI
Communicate effectively with your diverse community in real-time, in their language.
The Challenge: Engaging Multilingual Communities
In Australia’s multicultural society, over 5.5 million people speak a language other than English at home. As a Community Engagement Officer, you strive to eliminate language barriers and foster inclusive civic participation. However, your current communication tools and workflows may not be up to the task.
- Are you reaching everyone in your community, or just the English speakers?
- How often do language barriers delay public consultations and service delivery?
- Can you measure and demonstrate your efforts towards language inclusivity?
VideoTranslatorAI: Your Multilingual Communication Solution
VideoTranslatorAI is a real-time, multilingual communication platform designed specifically for public sector and community services. With support for 120 languages, it enables you to interact with your community in their preferred language — live, not after the fact.
- Connect: Start a conversation in-person, over a video call, or during a live broadcast.
- Speak: Talk naturally in your language. VideoTranslatorAI will transcribe, translate, and voice your words in the chosen languages.
- Understand: Everyone hears and reads the conversation in their language, reducing miscommunication and fostering trust.
Key Features for Public Sector Engagement
Our platform is designed with local government and public service needs in mind. These core capabilities make VideoTranslatorAI the trusted choice for multilingual community engagement:
- Real-Time Multilingual Support: Engage in live conversations with accurate transcription, translation, and AI voiceover in 120 languages.
- Accessible Communication Modes: Support in-person consultations, organise multilingual video meetings, and broadcast in multiple languages — perfect for council info sessions, outreach events, and virtual consultations.
- Hybrid Text Translation: Use structured templates for a mix of AI and human translations, ensuring accurate and culturally sensitive communication.
- Secure and Compliant: Meet your data privacy and security requirements with our robust platform, API, and webhook integrations.
Real-World Scenario: Transforming Community Engagement
Imagine you’re organising a public consultation on a new community initiative. Traditionally, you’d rely on expensive interpreters and time-consuming translation workflows. With VideoTranslatorAI, you can:
- Before: Schedule a live Q&A session in English, hoping non-English speaking residents can follow along or wait for delayed translations.
- After: Organise a live, multilingual Q&A session where everyone can ask and understand in real time. You’ll see increased participation and faster, more accurate feedback — all without the need for a dedicated interpreter at every session.
Outcome Metrics: Measurable Benefits
With VideoTranslatorAI, you can expect:
- ⬆️ 3x increase in community questions during consultations
- ⬆️ 40% rise in engagement from non-English speaking residents
- ⬇️ Time-to-resolution decreased from 2 weeks to 3 days for multilingual residents
- ⬆️ Residents’ satisfaction with communication accessibility increased from 61% to 94%
Bring Language Equity to Your Community Consultations
VideoTranslatorAI is already helping local councils and public services in Australia scale their multilingual engagement without needing an interpreter for every session. Connect with us to bring language equity to your community consultations.
Try it Now | Book a Demo | Download Capability Statement
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